JOB PROFILE NAME:
Security Officer LINE MANAGED BY:
Facilities Service Manager PROFESSIONALLY REPORTS TO:
Facilities Service Manager
ROLE OVERVIEW Reporting to the Facilities Service Manager, the role of Security Officer involves working with a team of security guards to provide an efficient and professional security service to everybody on site. This is a permanent opportunity working various shifts. PURPOSE OF THE JOB The Security Guard is responsible for ensuring that all staff and visitors are in a safe and secure environment. KEY OBJECTIVES OF THE JOB
- Provide a professional, efficient, and approachable security service whilst maintaining a high level of customer service to staff and visitors at all times.
- Carry out internal and external patrols, day and night to ensure a safe and secure environment, recording maintenance issues, potential breaches of security or unusual occurrences in the Daily occurrence book .
- To provide visitors to BT, with helpful advice, guidance and information and if not able to do so, direct to other members of staff who can assist.
- Ensure that those who should not be granted access to the building are professionally and politely prevented from gaining access or escorted from the building.
- Provide support in an emergency or evacuation situation, in a calm and professional manner. Actively provide information to any emergency services when requested to do so.
- As part of the team undertake regular testing of fire alarms and other security equipment, completing the appropriate logs, and notifying the Facilities Service Manager of any issues of malfunctioning equipment.
- Ensure and regularly check that all fire exit doors are maintained free of obstructions, reporting any defects or maintenance issues as appropriate.
- Monitor and respond immediately to alarm system activations to check designated areas of concern. Effectively use the PA system to notify BT staff and patrons of situations or actions required of them.
- Ensure that BT s CCTV system is professionally, effectively and sensitively monitored in compliance with BT s agreed standards.
- Conduct individual bag or property searches, if directed to do so by the Security Manager or other senior manager.
- Ensure the effective control and maintenance of keys and security equipment including any equipment e.g. radios.
- Conduct routine security administration including the issue of staff and visitor passes.
Ensure that any lost property left is securely stored, recorded and retrieved for the owner where appropriate.
- Maintain all security related equipment and working areas to a high standard of cleanliness and safety and ensure all defects are reported.
- Complete relevant records and log books, in a professional manner providing sufficient detail.
- Where necessary assist in the removal or escort of members of the public from the building where their behaviour is disruptive or presents a risk to others.
- Support and comply with the Fire, Health and Safety, and Security policies and procedures.
- Undertake first aid training and provide first aid services to staff, visitors or patrons as requested.
- Working with a Building Service Technician or Fire Officer, carry out the evacuation of people from lifts, to minimise panic and ensure the safety of all concerned.
- Assist in the induction and training of new members of the team.
- Deal with any suspicious packages, maintaining own and others safety and dealing with these in accordance with BT procedures.
- Actively maintain the confidentiality of information to which Officers will be privy, be this around individuals or security sensitive information in relation to the Building, and using appropriate language, particularly within the public door working environment.
- Undertake any other duties as may reasonably be required by the Security Manager, Facilities Manager and/or BT management.
- Adhere to company policies, including PPE Procedures
- May be required from time to time to support the FM team
- The colleague must understand their environmental responsibilities and follow the BTFS environmental policy.
They must follow BTFS procedures and routines correctly to make sure that their work is in line with the environmental policy and support the business in achieving its environmental objectives.
- Responsible for the completion of a variety of straightforward, stand-alone tasks or high-volume transactions within set rules and instructions
- Takes instruction and will be subject to regular local supervision of progress against results and escalates issues when required
- Likely to be a member of a team that focuses on day-to-day routine tasks
- Responsible for the delivery of their own defined set of work including planning and decision-making
- Interacts with stakeholders around specific work efforts and deliverables
- Supports delivery of Health and Safety policy and standards
- Plays a role in a One Team approach, assisting other departments when possible
- Has awareness of cost/benefit as applicable to tasks performed
- Not typically responsible for supervising others- if they do, spends more than 80% of time as a team member rather than supervisor
- Not responsible for the development of others
KNOWLEDGE AND APPLIED SKILLS
- Able to perform role to the required standard within a short period after completion of training
- Current first aid certificate from a recognised Institution
- Current SIA essential
- Capable of using the Microsoft Office packages (Work, Excel, Outlook) and generally IT literate with knowledge of electronic security systems.
People Success Factors:
- Planning & Organising
- Building Relationships
- Delivery through People
- Business Awareness
- Customer Focus
- Contributing to Continuous Improvement
- Dealing with Change
- Be customer focused with a smart presentable appearance and willing to uphold the BT s customer service approach
- Strong verbal and written communication skills
- Excellent inter-personal skills
- Security experience preferably as part of an in-house team
- Ability to maintain a sense of calm and control in difficult situations, minimising panic in others
- Reliable with excellent timekeeping
- Ability to use initiative and be adaptable
- Self-motivated with a willing and friendly approach
- Willingness to undertake a flexible shift pattern, to include night shifts in accordance with BT Sport s roster
- Ability to respond appropriately to alarms
- A good knowledge and appreciation of current security environments, the potential risks and threats and actions to mitigate these
ADDITIONAL ROLE INFORMATION
- To liaise daily with your Line Manager reporting to them any information relevant to the provision of the service
- Good communication skills
- Understanding of security specification
- Ability to work as a team
- Health and Safety awareness
- To perform any other duties which may be reasonably required by your Line Manager or the company
He/she may be required to attend any training at the company s request.
To apply please send your CV to Rachel.firstname.lastname@example.org
UK authorities are facing an increased terror threat from battle-hardened fighters returning from Mosul and other conflict zones in Iraq and Syria. Security sources have told Sky News more than 400 former fighters are now believed to be back in Britain. The authorities believe there is a growing risk the UK could suffer the kind of mass gun and bomb attacks seen in France and Belgium recently, as many returning fighters will have been trained in the use of weapons and the construction of improvised explosive devices. It is a serious, two-pronged challenge for the police and security services, who are already working flat-out to counter the threat from homegrown lone-wolf extremists, like Khalid Masood, who launched last week’s deadly attack on Westminster.
Former Scotland Yard Specialist Firearms Officer and author Tony Long said combating an attack launched by a well-trained returning jihadist could be a tough prospect. He said: “These are combat-hardened soldiers . They might not be trained in the way that NATO might train their soldiers but they’ve seen more close quarter conflict and more urban fighting than probably most members of the British Armed Forces and you have to respect that.
“Of course they’re bringing that knowledge back with them to the UK and it’s very very difficult because of the legal restrictions that are put on the security services and the police to actually monitor all of these people.”
To date, only a fraction of those returning from the battlefields of Syria and Iraq have been prosecuted, as authorities need enough evidence to put before the courts and often returning fighters go to great lengths to cover up their overseas activities. Imran Khawaja, 29, from west London, is currently serving 12 years in prison after he faked his own death in Syria in an attempt to sneak back into the UK undetected. Khawaja had joined a militant group with links to so-called Islamic State while overseas. He was pictured posing with the severed heads of Syrian soldiers during his six months in the country. He was arrested as he tried to re-enter the UK through the port of Dover and later admitted preparing for acts of terrorism, attending a camp, receiving training and possessing firearms.
Security sources said they could not be certain that Khawaja would have launched an attack back home, but the pattern of returning jihadists posing a major risk to national security is well established. More than a decade ago, groups of al Qaeda trained terrorists were responsible for mass carnage in Europe and the United States. Those who launched the devastating attack on the London transport system on 7 July 2005 had attended al Qaeda training camps in Pakistan and Afghanistan. Some of the terrorists who launched a similar failed attack on London on 21 July 2005 had received weapons and explosives training, as had some of the plotters who planned to blow up airliners with liquid bombs in 2006. :: Traumatised children of Mosul2
Security expert Professor Tahir Abbas from the Royal United Services Institute said: “The police and security services are certainly preparing for all eventualities, because in Britain, we’ve had our lessons from the past. “These returning fighters pose a number of threats in relation to security here. “They’ve been through a lot of very traumatic conflict and engagement, often involved in street-to-street fighting.
“Now, having made their way back to Britain, they pose a particular threat because of their capacity – and perhaps they’ve been instructed to return, hold fire and wait for the go ahead to launch attacks.
“They are likely to be traumatised, but also extremely experienced and well trained individuals who pose a serious risk.” With the growing threat from returning fighters, emergency services have been increasing their training to respond to gun and bomb attacks. On March 19, more than 200 police officers carried out a training exercise on the River Thames, where police firearms teams boarded a boat in a training scenario involving dozens of hostages. The UK government has provided millions of pounds in extra funding to help Chief Constables across country to increase their firearms capability to respond to a terrorist attack.
Footage of the Prime Minister being escorted from Parliament following the Westminster terror attack has prompted questions about her security team. Sky News police analyst Graham Wettone analysed the footage to see whether Theresa May was moved safely. “The initial attack is coming from the Carriage Gates and the Prime Minister’s car is in the other courtyard . That looks a short distance, but essentially it’s quite some distance to cover.
“The attacker is dealt with very, very quickly . There are a number of armed protection officers literally round the corner.
“Then there’s the courtyard, the safe and secure area where the Prime Minister’s car was located while she was in Parliament in Prime Minister’s Questions (PMQs). “You see two protection officers coming out into the courtyard to secure it . They’re in constant communication with the team that has the Prime Minister. “Theresa May is being kept in a secure, safe location within the corridors. “You see her come out with the protection team .
She momentarily moves to the right – she saw one officer move to the right and she wasn’t sure whether to follow him or stay with the protection team behind her. “But you see the officer behind her, who’s very close, has indicated she needs to come to the silver car, with the officer standing next to the door ready for her to get in.
“She’s very relaxed . She even steps back from the door and waits for it to be opened for her to get in . No sign of panic, very calm, she has complete confidence and trust in her team. “The officer has got an MP5 (gun) out, a powerful firearm to deal with any threat . He turns towards the Carriage Gate where the threat has come from.
“She’s in the car, safe and secure . The officers get in the back-up car . Her car moves off, goes towards the exit gates but they haven’t been cleared yet.
“It’s common practice to back off and keep your exits open . The driver can either go the route he’s been asked for, or if he gets different information he can go a different route. “That looks like a very good, very well controlled removal of the Prime Minister from the estate.
“To the untrained eye it may look a bit chaotic . But this isn’t Hollywood, it’s not like you see on the films . They managed it in a controlled, calm manner.”
A Parliamentary security review is now under way, with some MPs raising concerns about weak-points in the estate’s perimeter. Others have questioned unarmed officers being positioned in the first line of defence. A security review was launched in October 2014 after the then-prime minister David Cameron had a run-in with a jogger in Leeds.1 The man – Dean Farley – was briefly arrested but released without charge .
He said he just “brushed into someone while running”. The attack has also drawn comparison with US presidential security, which was put to the test during last year’s campaign when a protester at a rally in Ohio jumped the barricade and tried to rush Donald Trump. Four security men surrounded Mr Trump in seconds, and were praised by the now President for doing “a great job”.