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Customer Care Officer/C262/82571/1

Customer Care Officer/C262/82571/1Job Introduction
We now have an exciting opportunity for a Customer Care Officer to join the G4S Secure Solutions (UK) team in the Stroud area.

Main Responsibilities Greeting, assisting and directing members of the public visiting the premises of our client
Working as part of a team to provide Conflict Resolution assistance at client premises where there is potential for conflict
Presenting at all times, a smart, alert, visible and commanding presence at the premises of our clients
Ensuring the safety and security of our clients buildings and assets by carrying out all duties in full adherence with the Site Assignment Instructions.
Conducting shift handover procedures at the start and end of each shift to ensure all matters of concern or note occurring during a shift are passed on for the purposes of service and incident management continuity
Writing complete and accurate handover and incident reports and taking appropriate action as required on all reports passed to you at the commencement or during a duty shift. The Ideal Candidate

Prior experience of working as a Security Officer in the Security Industry
A valid front line SIA License or current certificate of completion of SIA front line training. To be considered for employment with G4S in this role you must be able to meet the following minimum requirements: Unrestricted right to work full time in the UK for a minimum period of 12 months
Be fluent in spoken and written English
Have a five year checkable employment history or be able to produce documentary evidence of any period of unemployment, self- employment or full and part time education during that period. PRORITY WILL BE GIVEN TO THOSE APPLICANTS WHO HOLD A VALID FRONTLINE SIA LICENSE OR SIA TRAINING CERTIFICATE About The Company
G4S is a FTSE 100 Company and the world’s leading provider of security solutions, with operations in over 100 countries Worldwide. G4S Secure Solutions (UK) Limited is one of the largest Business units in the G4S Group and the largest Security Services Company in the UK, with an annual turnover of approximately 440m and employing 20,000 people. Our success depends on the commitment of our employees to providing excellent customer service to all internal as well as external customers.

G4S is a global company with a diverse employee team and we welcome applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

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Customer Care Officer/C262/82571/1

Security guard shot during armed robbery at London Nationwide bank

A security guard has been shot during an attempted robbery1 at a bank in north London.

Police2 swarmed the Nationwide branch in the High Street of Walthamstow town centre at about 3.25am this morning.

Officers had received reports a robbery was in progress. Arriving at the scene, they found a security guard, 63, suffering gunshot wounds.

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Paramedics from London Ambulance Service attended the scene and transferred the man to an east London hospital. His injuries were not believed to be life threatening.

A Met Police spokesman said: “Officers attended along with firearms officers and a security guard, a 53-year-old man was found at the location suffering from gunshot injuries.

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“His injuries are not being treated as life threatening or life-changing.

“Officers from the Met’s Flying Squad are investigating.

“No arrests.”

References

  1. ^ attempted robbery (www.mirror.co.uk)
  2. ^ Police (www.mirror.co.uk)

Online Level 3 Award in Education and Training

Online Level 3 Award In Education And TrainingHi all, Haven’t posted on site for a while, and this is the first time I’ve posted about this particular subject. I’m considering studying an online Level 3 AET during my downtime on deployment.. as I’ve been offered a training role with a reputable company through a colleague of mine, which I’d like to explore. (52 is a little old to still be wiping people’s arses for them on active deployments…

the pipe and slippers are calling me, but I’m not retiring yet.) My question is, can anybody recommend a course – through personal experience, or one that they might have completed themselves please ? Thanks. R.

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