JOB PROFILE NAME:
Security Officer LINE MANAGED BY:
Facilities Service Manager PROFESSIONALLY REPORTS TO:
Facilities Service Manager
ROLE OVERVIEW Reporting to the Facilities Service Manager, the role of Security Officer involves working with a team of security guards to provide an efficient and professional security service to everybody on site. This is a permanent opportunity working various shifts. PURPOSE OF THE JOB The Security Guard is responsible for ensuring that all staff and visitors are in a safe and secure environment. KEY OBJECTIVES OF THE JOB
- Provide a professional, efficient, and approachable security service whilst maintaining a high level of customer service to staff and visitors at all times.
- Carry out internal and external patrols, day and night to ensure a safe and secure environment, recording maintenance issues, potential breaches of security or unusual occurrences in the Daily occurrence book .
- To provide visitors to BT, with helpful advice, guidance and information and if not able to do so, direct to other members of staff who can assist.
- Ensure that those who should not be granted access to the building are professionally and politely prevented from gaining access or escorted from the building.
- Provide support in an emergency or evacuation situation, in a calm and professional manner. Actively provide information to any emergency services when requested to do so.
- As part of the team undertake regular testing of fire alarms and other security equipment, completing the appropriate logs, and notifying the Facilities Service Manager of any issues of malfunctioning equipment.
- Ensure and regularly check that all fire exit doors are maintained free of obstructions, reporting any defects or maintenance issues as appropriate.
- Monitor and respond immediately to alarm system activations to check designated areas of concern. Effectively use the PA system to notify BT staff and patrons of situations or actions required of them.
- Ensure that BT s CCTV system is professionally, effectively and sensitively monitored in compliance with BT s agreed standards.
- Conduct individual bag or property searches, if directed to do so by the Security Manager or other senior manager.
- Ensure the effective control and maintenance of keys and security equipment including any equipment e.g. radios.
- Conduct routine security administration including the issue of staff and visitor passes.
Ensure that any lost property left is securely stored, recorded and retrieved for the owner where appropriate.
- Maintain all security related equipment and working areas to a high standard of cleanliness and safety and ensure all defects are reported.
- Complete relevant records and log books, in a professional manner providing sufficient detail.
- Where necessary assist in the removal or escort of members of the public from the building where their behaviour is disruptive or presents a risk to others.
- Support and comply with the Fire, Health and Safety, and Security policies and procedures.
- Undertake first aid training and provide first aid services to staff, visitors or patrons as requested.
- Working with a Building Service Technician or Fire Officer, carry out the evacuation of people from lifts, to minimise panic and ensure the safety of all concerned.
- Assist in the induction and training of new members of the team.
- Deal with any suspicious packages, maintaining own and others safety and dealing with these in accordance with BT procedures.
- Actively maintain the confidentiality of information to which Officers will be privy, be this around individuals or security sensitive information in relation to the Building, and using appropriate language, particularly within the public door working environment.
- Undertake any other duties as may reasonably be required by the Security Manager, Facilities Manager and/or BT management.
- Adhere to company policies, including PPE Procedures
- May be required from time to time to support the FM team
- The colleague must understand their environmental responsibilities and follow the BTFS environmental policy.
They must follow BTFS procedures and routines correctly to make sure that their work is in line with the environmental policy and support the business in achieving its environmental objectives.
- Responsible for the completion of a variety of straightforward, stand-alone tasks or high-volume transactions within set rules and instructions
- Takes instruction and will be subject to regular local supervision of progress against results and escalates issues when required
- Likely to be a member of a team that focuses on day-to-day routine tasks
- Responsible for the delivery of their own defined set of work including planning and decision-making
- Interacts with stakeholders around specific work efforts and deliverables
- Supports delivery of Health and Safety policy and standards
- Plays a role in a One Team approach, assisting other departments when possible
- Has awareness of cost/benefit as applicable to tasks performed
- Not typically responsible for supervising others- if they do, spends more than 80% of time as a team member rather than supervisor
- Not responsible for the development of others
KNOWLEDGE AND APPLIED SKILLS
- Able to perform role to the required standard within a short period after completion of training
- Current first aid certificate from a recognised Institution
- Current SIA essential
- Capable of using the Microsoft Office packages (Work, Excel, Outlook) and generally IT literate with knowledge of electronic security systems.
People Success Factors:
- Planning & Organising
- Building Relationships
- Delivery through People
- Business Awareness
- Customer Focus
- Contributing to Continuous Improvement
- Dealing with Change
- Be customer focused with a smart presentable appearance and willing to uphold the BT s customer service approach
- Strong verbal and written communication skills
- Excellent inter-personal skills
- Security experience preferably as part of an in-house team
- Ability to maintain a sense of calm and control in difficult situations, minimising panic in others
- Reliable with excellent timekeeping
- Ability to use initiative and be adaptable
- Self-motivated with a willing and friendly approach
- Willingness to undertake a flexible shift pattern, to include night shifts in accordance with BT Sport s roster
- Ability to respond appropriately to alarms
- A good knowledge and appreciation of current security environments, the potential risks and threats and actions to mitigate these
ADDITIONAL ROLE INFORMATION
- To liaise daily with your Line Manager reporting to them any information relevant to the provision of the service
- Good communication skills
- Understanding of security specification
- Ability to work as a team
- Health and Safety awareness
- To perform any other duties which may be reasonably required by your Line Manager or the company
He/she may be required to attend any training at the company s request.
To apply please send your CV to Rachel.email@example.com
In 2017 the successful management of cultural heritage sites depends on striking the right balance between visitor engagement and security . No one wants museums and galleries to feel like fortresses, but security can be a factor in where visitors choose to go . Today s institutions work hard to ensure that their sites and collections prove popular with the public, whilst maintaining robust procedures to ensure the safety of their collections, visitors and staff . Consistent cuts to funding, however, have made this task particularly difficult. Most people will be familiar with the high-level security routinely employed at airports and train stations, but they may be surprised by the increasingly similar checks being adopted at museums and cultural sites across the world . Sadly, such measures are a necessary part of museum security in the modern era . Like most visitor attractions, cultural sites represent high-profile targets for organised criminals and terrorists .
By their very nature museums are publicly accessible symbols of history and culture: they are designed to welcome large numbers of national and international visitors, whilst offering access to priceless artefacts . For those looking to inflict mass casualties, steal or destroy valuable objects, cultural sites can seem like attractive targets. Thefts from museums are relatively rare, but they can be extremely damaging to an institution s reputation . In February 2017, three men, including Spider-Man Vjeran Tomic, were sentenced1 for their involvement in the 2010 theft of five priceless paintings from the Museum of Modern Art in Paris . The trial reignited interest in the theft and shone a rather harsh light on the museum s security.
During the trial Tomic claimed he had made several reconnaissance visits to the museum prior to the theft to spray acid on the mount of an external ground floor bay window . This made it easier to later remove the window before cutting the padlock and chain of the internal metal grill and climbing in to the museum . Tomic claimed that he only intended to steal one work by Fernand L ger but when the alarm failed to sound he found he could take his time, and after an hour left with the L ger and works by Modigliani, Picasso, Braque and Matisse . Subsequent investigations revealed that the alarm wasn t working at the time of the theft and the sensor detectors had failed to signal on-site security . Almost seven years later and despite the recent prosecutions, the five priceless paintings remain missing.
The chorus of the harem (former Virgil s Hall ) at the Bardo National Museum, Tunis Photo: Fleur Macdonald, 2015
In addition to the arguably more traditional threats of burglary and theft, modern museums must also consider terrorist attacks a real and serious danger . In March 2015 three gunmen attacked tourists and visitors at the Bardo National Museum2 in Tunisia, resulting in the death of 22 people . While security guards were present at the main gate, visitors and bags were not searched as standard, enabling the attackers to walk in carrying bags containing AK47 assault rifles, grenades and ammunition . In the wake of the Bardo Museum attack and the subsequent shooting at a beach in Sousse, the UK Foreign Office warned against all but essential travel to Tunisia . The annual number of British tourists visiting Tunisian beaches and archaeological sites subsequently fell by 90 per cent, devastating the local economy.
Closer to home, the indiscriminate terrorist attacks across Paris in November 2015 and in Nice in July 2016 have had a similar impact on French tourism . The French media estimates that ‘ 750m has been lost3 following the cancellation of trips by overseas travellers . French authorities are seeking to reassure visitors that measures are in place to counter terrorist attacks: such measures were tested in February this year, when a machete-wielding man was shot4 as he attempted to gain access to the Louvre Museum in Paris . The attacker was successfully brought down by specialist armed soldiers who patrol key French sites as part of Operation Sentinelle . Upon searching his bag authorities found several cans of spray paint which the attacker claimed he intended to use to deface artwork as part of a symbolic attack on France . Six days after the incident at the Louvre, French authorities announced that security around the Eiffel Tower will also be increased, with the addition of permanent bulletproof glass walls to better prevent vehicles and individuals from storming the site.
Cultural sites in the UK also monitor terrorist threat levels routinely as part of their wider risk assessments . Museum security departments maintain contact with law enforcement agencies and share intelligence across various community networks . Concerns were raised recently about the potential risk5 to so-called soft targets like museums from terrorists using suitcases containing explosive devices . In January 2017, the Victoria and Albert Museum in London was evacuated6 following a bomb scare: the following month, the Jewish Museum in London was evacuated7 after a bomb threat was called in . In both cases staff evacuated the sites quickly and safely . Surrounding roads were also closed in line with agreed protocol while officers searched the buildings . Thankfully no devices were found, and both museums were promptly reopened to the patient public.
In October 2016, the Association of Leading Visitor Attractions8 (ALVA) attributed a fall in visitor numbers at major UK museums, to fears of terrorism . ALVA director Bernard Donoghue identified the drop as a central London phenomenon , adding there is a perception that central London is not as secure as it used to be because of terrorism across Europe . Institutions were, however, quick to identify a range of other factors which could instead account for the reduction in visitors. Whatever the reason, it is clear that museums and galleries, particularly those in major cities, are carefully monitoring the security situation and working with law enforcement to ensure that visitors feel safe and welcome . Many UK institutions have increased routine bag screening and banned visitors from bringing in or storing large pieces of luggage . Some sites have hired additional security, or repositioned security to have a greater front of house presence .
Others are revising their training to better guide existing staff on how to identify and monitor anyone acting in an unusual manner.
Operating cultural heritage sites in the modern era is not without risk but to reiterate the general advice offered in the wake of the Paris attacks, visitors should, much like the rest of us, remain alert, but not alarmed .
- ^ were sentenced (www.nytimes.com)
- ^ Bardo National Museum (www.apollo-magazine.com)
- ^ ‘ 750m has been lost (www.theguardian.com)
- ^ machete-wielding man was shot (www.telegraph.co.uk)
- ^ potential risk (www.thetimes.co.uk)
- ^ Victoria and Albert Museum in London was evacuated (metro.co.uk)
- ^ Jewish Museum in London was evacuated (www.independent.co.uk)
- ^ Association of Leading Visitor Attractions (www.alva.org.uk)
- ^ Museum Security Network (www.museum-security.org)
An excellent opportunity has arisen for a Security Guard to work on a construction site based in Newton Mearns, Glasgow. Proficient Security Ltd are one of the industry s leading SIA approved contractor security companies where we are in the top 2% for quality management. We provide a large range of security services nationwide working with some of the largest UK companies these services include:
– Manned Guarding – Key Holding – CCTV Systems
– Alarm Response – Biometrics Job Title: Security Guard
Location: Glasgow Rate of Pay: 7.20 Per Hour Hours: 12 hour shifts, days and nights, 4 on and 4 off, Monday – Sunday
Duties: Responsibility for guarding the site, incident reporting and general egress Start Date: ASAP Requirements:
- SIA Licence
- Right to work in the UK
- Proof of Address
Please make sure you are aware of what is required before applying for this job.
Proficient Security Ltd. prides itself on its high standards of conduct and training for its security staff and management team encompassed by our ISO9001 quality management system. This enables Proficient as a whole to match the demands of the forever changing security industry.
Proficient Security Ltd are looking for applicants with:
- Excellent communication skills
- A smart and professional appearance
- Dedication to the high standards set by Proficient Security Ltd.
- Efficient timekeeping and organizational skills
- Ability to work in a team and as an individual
If you believe you have the ability, drive and passion to work for one of the industry s fastest growing companies then apply via the website. Job Type: Full-time Salary: 7.20 /hour
Required licence or certification:
- SIA licence
See the original article here:
Security Guard – Glasgow