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Manager / Duty Manager

Manager / Duty ManagerWe are looking for highly talented and successful Account Manager to join our growing and exciting business. In this role you will be a field based Account Manager you will take a leading stance and we are looking for an individual that can demonstrate the confidence, experience, drive, flexibility and determination to provide the highest standards of operational service throughout the South Region portfolio. You will also possess the skills to motivate the staff to maintain the high standards required throughout the area.

Your ability to manage portfolios will be critical to your success and that of VSG. You will enjoy leading from the front and drive performance through your account management skills. We are looking for a natural leader with the ability to motivate and develop others and commercial flair for maximising sales opportunities. Hands on and driven, you will inspire others with your passion for excellent account management. VSG have great opportunities for you to develop your career in security services and progress further up the ladder, this is an excellent time to join the UKs fastest growing security services organisation. The Role

  • Act as the principle point of contact for the client regarding your designated sites.
  • Ensure all management information is accurate and professionally presented when required.
  • Monitoring service levels and compliance to ensure delivery meets / exceeds the required standard were possible.
  • Management of the resource requirements to prevent lost / untrained hours on the portfolio ensuring dedicated relief staff are effectively utilised.
  • Ensuring teams are recruited, trained and performance managed in line with company guidelines and requirements whilst adhering to Company and legal procedures.
  • Undertake out of hours on-call duties (on rotation)
  • Accountability for the profit and loss of the area.
  • Empowers and supports the team to deliver a great service.
  • Drive the contract service delivery for your designated sites.

The Person

  • Essential to have experience within a client facing role
  • Shopping Centre experience desired
    Essential to have experience in a people focussed role e.g. Managing performance
    Must hold a valid non front line SIA licence as a minimum
    Previous people management experience including company procedures
    Working knowledge of employment legislation
    Health & Safety knowledge and experience
    Demonstrate strong leadership skills and lead by example
    Problem-solving and analytical skills
    Excellent influencing and interpersonal skills
    Commercially aware with the business acumen to keep ahead of your competition and set VSG apart
    Stakeholder focussed approach
    Intermediate knowledge of Microsoft systems to include Word, Excel, PowerPoint and Outlook and the Internet
    Excellent attention to detail
    Committed to following procedures and ensuring tasks are fully completed
    A desire for continuous personal and professional development
    Must hold a full, clean driving licence

To apply for this role please send your CV to


  • Competitive salary plus annual bonus
  • Company Car, Mobile Phone and Laptop
  • 25 days holiday entitlement
  • Pension
  • Life assurance
  • Private Healthcare
  • A wide range of discounts with selected companies

The Company

VSG has 7,500 employees and is the UK s fastest growing suppliers of security services to a variety of blue chip clients.

Our excellent service to our customers has allowed for market growth which means we continuously seek new and fresh talent to complement our current team as well as developing our people to reach their full potential. Join our team and look forward to a challenging and rewarding role, with great results bringing great opportunity for recognition and promotion. We are proud to be awarded as Britain s Top Employers 2015 for the fourth consecutive year which recognises VSG excellence in the conditions we create for our people.

Manager / Duty Manager

The UK Government has paid 1.4m towards security for the Champions League final

A 1.4m grant has been given towards paying for the huge security operation for the Champions League final being held in Cardiff. The UK Government has approved a Special Grant application made by the South Wales Police and Crime Commissioner to cover the additional costs of policing the game.

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The grant had been applied for before the attack in Westminster a fortnight ago. The final will be held at the Principality Stadium which will be renamed The National Stadium of Wales for the event.

Security measures were ramped up at UEFA Euro 2016 in France

The city is set to see 250,000 fans in the city in the week of the final and police have said it will be their biggest operation ever. The amount of security in the city will be unprecedented . The number of officers is not expected to exceed the huge operation for Nato but the amount of security measures are likely to be bigger in the wake of terror attacks around the world. Staff working near the stadium have been warned they will need to carry identification and could be searched at any point in the build up.

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How to get your Champions League Final tickets

There will also be a focus on hostile vehicle mitigation around the city. Secretary of State for Wales Alun Cairns said: Cardiff has consistently proven its calibre in delivering high profile events on an international stage . The eyes of the world will once again be upon us as we prepare to host the Champions League finals.

The safety and security of the hundreds of thousands of people set to flood into the city and surrounding areas at this time is of paramount importance.

Security fencing erected for the Nato summit

“The UK Government is determined to ensure that Wales, and the UK, are seen in the best possible light on the worldwide stage and the policing of the event will be crucial in achieving this.

I am delighted that we have been able to provide this funding for South Wales Police.

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“I know the whole city is looking forward to giving visiting supporters a wonderful welcome at what will be a safe and successful Champions League final later this year. Minister for Policing and the Fire Service, Brandon Lewis said: I am pleased to confirm that 1.4million in special grant funding has been allocated to support South Wales Police at the Champions League final in Cardiff.

An increased police presence on the streets of Cardiff on the eve of the NATO Summit

“I am sure it will be a fantastic event for the city of Cardiff to host.

The UK Government has protected police funding since the 2015 Spending Review and it is right that in exceptional circumstances we provide additional resources in order to make sure we keep our communities safe and secure.

Mr Cairns added: “Wales has never seen a sporting event on this scale . The only event that comes close to the police security requirement was that of NATO.

“NATO was a security driven initiative . This is about being open and welcoming to the public to ensure that people who come to Cardiff, can be safe here and be supported admirably by the local police force to ensure that the event is a fantastic festival for Cardiff and the UK.

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“We have been in discussions with South Wales Police for some time over resources that are needed in order to make sure that the Champions League is a great success for Cardiff, Wales and the UK.

“The special grant had been awarded to South Wales Police to ensure that its the showcase that we want it to be to demonstrate we are a global nation.

“This will have hundreds of millions of viewers and we are determined to show that Cardiff is an open and welcoming place.”

Airport Security Just Got More Awkward

If airport security measures weren t uncomfortable enough, TSA recently revealed they re making pat down procedures a little more invasive . A spokesperson told Bloomberg, I would say people who in the past would have gotten a pat-down that wasn t involved will notice that the new pat-down is more involved.

The TSA has warned airport officials, crew, and law enforcement that the new procedure may involve an officer making more intimate contact than before . If CNN correspondent Angela Rye s recent experience is any indication, yeah, the new procedure does sound a lot more involved2. The TSA doesn t get very detailed on what the new procedure will look like, but the Airports Council International-North America (ACI-NA) sent a security notice to members that offered a vague description, according to Bloomberg:

Now security screeners will use the front of their hands on a passenger in a private screening area if one of the prior screening methods indicates the presence of explosives, according to a security notice that the Airports Council International-North America (ACI-NA) sent its U.S . members following a March 1 conference call with TSA official. The TSA website doesn t give you much to go on3 in terms of options, either . They simply say: At any time during the process, you may request private screening accompanied by a companion of your choice . A second officer of the same gender will always be present during private screening.

Not very comforting, considering it s the same procedure, just in private. According to LegalMatch4, rejecting a pat down altogether will likely get you booted from the airport . It s worth noting that if you reject the full-body scanner, you ll get a pat down instead . That said, you can still get a pat down if you go through the full-body scanner. (Also, TSA can still reject your request5 if you d rather have a pat down and a scan, so that s not even necessarily an option). If you want to avoid a pat down, here s what one TSA agent told Reader s Digest6:

Don t wear shirts or pants with extraneous pockets, buttons, or zippers, or anything with sequined bling on it . These items tend to appear suspicious on the scanner, which is programmed to flag anything out of the ordinary. Of course, don t look suspicious is pretty ridiculous advice, but the TSA isn t exactly flexible, and their policies seem to only be getting more aggressive . If nothing else, these new procedures are something to be aware of next time you fly .

For more detail, head to the links below.

TSA Warns Local Police About Its New Airport Pat-Downs Bloomberg via Consumerist78


  1. ^ weren t uncomfortable enough, (
  2. ^ the new procedure does sound a lot more involved (
  3. ^ TSA website doesn t give you much to go on (
  4. ^ According to LegalMatch (
  5. ^ TSA can still reject your request (
  6. ^ TSA agent told Reader s Digest (
  7. ^ TSA Warns Local Police About Its New Airport Pat-Downs (
  8. ^ Consumerist (